Research methods of service quality on public transport
Електронний науковий архів Науково-технічної бібліотеки Національного університету "Львівська політехніка"
Переглянути архів Інформація| Поле | Співвідношення | |
| Title |
Research methods of service quality on public transport
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| Creator |
Masonkov, Oleh
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| Contributor |
Lviv Polytechnic National University
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| Subject |
quality on public transport
bus passengers comfort traffic safety |
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| Description |
The set of criteria reflecting the level of satisfaction of passengers in the provided transport services is considered to be indicators of the quality of passenger transportation. Taking into account the stable development of transport, the establishment of complex methods for defining these indicators becomes increasingly relevant. At the same time, nowadays, there is a large number of methods for determining the quality of transportation in road transport, by both domestic and foreign scientists. |
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| Date |
2018-04-12T13:05:19Z
2018-04-12T13:05:19Z 2017-12-23 2017-12-23 |
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| Type |
Conference Abstract
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| Identifier |
Masonkov O. Research methods of service quality on public transport / Oleh Masonkov // Litteris et Artibus : proceedings, 23–25 November, 2017. — Lviv : Lviv Polytechnic Publishing House, 2017. — P. 281–282. — (6th International academic conference «Mechanical engineering, materials science, transport 2017» (MEMST-2017)).
978-966-941-108-2 http://ena.lp.edu.ua:8080/handle/ntb/40387 Masonkov O. Research methods of service quality on public transport / Oleh Masonkov // Litteris et Artibus : proceedings, 23–25 November, 2017. — Lviv : Lviv Polytechnic Publishing House, 2017. — P. 281–282. — (6th International academic conference «Mechanical engineering, materials science, transport 2017» (MEMST-2017)). |
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| Language |
en
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| Relation |
Litteris et Artibus : матеріали, 2017
Litteris et Artibus : proceedings, 2017 [1] M. G. Bosniak, «Pasazhyrs'ki avtomobil'ni perevezennya» [«Public Transportation»], Kiev, Ukraine: Slovo, 2009, 272 p. [2] A. V. Shabanov, «Rehyonal'nye lohystycheskye systemy obshchestvennoho transporta: metodolohyya formyrovanyya y mekhanyzm upravlenyya» [«Regional Logistic Public Transport Systems: Methodology of Formation and Management Mechanism»], Rostov n. D, Russia: SCNC VSH, 2001, 205 p. [3] V. A. Gudkov, «Tekhnolohyya, orhanyzatsyya y upravlenye passazhyrskymy avtomobyl'nymy perevozkamy» [«Technology, Organization and Public Transportation Management»], Moscow, Russia: Transport, 1997, 312 p. [4] A. M. Bolshakov, «Povyshenye kachestva obsluzhyvanyya passazhyrov y effektyvnosty raboty avtobusov» [«Improvement the Quality of Public Transport Service and Bus Efficiency»], Moscow, Russia: Transport, 1981, 206 p. [5] E. A. Kravchenko, «Osnovy upravlenyya kachestvom transportnoho obsluzhyvanyya naselenyya» [«Fundamentals of Transport Service of the Population Quality Management»], Krasnodar, Russia: Kuban. hos. tekhnoloh. un-t., 1997, 216 p. [6] Mun E. E., Rubets A. D., “Orhanyzatsyya perevozok passazhyrov marshrutnumy taksy” [“Organization of passenger transportation by shuttle buses”]. Moskva, Russia: ISSN 1812-9498. Vestnik AGTU 1986, p. 63. [7] Aulin V.V., Holub D.V., “Yakist' perevezen' pasazhyriv yak nevid"yemna chastyna transportnoho protsesu” [“Quality of passenger transportation as an invisible part of transportation process”], Kirovohrad, Ukrayina: vydavnytstvo KrNU, 2008. [8] Frolov K.V., “Formyrovanye pokazateley y normatyvov kachestva horodskykh avtobusnykh perevozok” [“Formation of indicators and standards of urban public transportation”], Moskva, Russia: Yzdanye Rehlet, 2005 [1] M. G. Bosniak, "Pasazhyrs'ki avtomobil'ni perevezennya" ["Public Transportation"], Kiev, Ukraine: Slovo, 2009, 272 p. [2] A. V. Shabanov, "Rehyonal'nye lohystycheskye systemy obshchestvennoho transporta: metodolohyya formyrovanyya y mekhanyzm upravlenyya" ["Regional Logistic Public Transport Systems: Methodology of Formation and Management Mechanism"], Rostov n. D, Russia: SCNC VSH, 2001, 205 p. [3] V. A. Gudkov, "Tekhnolohyya, orhanyzatsyya y upravlenye passazhyrskymy avtomobyl'nymy perevozkamy" ["Technology, Organization and Public Transportation Management"], Moscow, Russia: Transport, 1997, 312 p. [4] A. M. Bolshakov, "Povyshenye kachestva obsluzhyvanyya passazhyrov y effektyvnosty raboty avtobusov" ["Improvement the Quality of Public Transport Service and Bus Efficiency"], Moscow, Russia: Transport, 1981, 206 p. [5] E. A. Kravchenko, "Osnovy upravlenyya kachestvom transportnoho obsluzhyvanyya naselenyya" ["Fundamentals of Transport Service of the Population Quality Management"], Krasnodar, Russia: Kuban. hos. tekhnoloh. un-t., 1997, 216 p. [6] Mun E. E., Rubets A. D., "Orhanyzatsyya perevozok passazhyrov marshrutnumy taksy" ["Organization of passenger transportation by shuttle buses"]. Moskva, Russia: ISSN 1812-9498. Vestnik AGTU 1986, p. 63. [7] Aulin V.V., Holub D.V., "Yakist' perevezen' pasazhyriv yak nevid"yemna chastyna transportnoho protsesu" ["Quality of passenger transportation as an invisible part of transportation process"], Kirovohrad, Ukrayina: vydavnytstvo KrNU, 2008. [8] Frolov K.V., "Formyrovanye pokazateley y normatyvov kachestva horodskykh avtobusnykh perevozok" ["Formation of indicators and standards of urban public transportation"], Moskva, Russia: Yzdanye Rehlet, 2005 |
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| Rights |
© Національний університет “Львівська політехніка”, 2017
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| Format |
281-282
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| Coverage |
23–25 листопада 2017 року
23–25 November, 2017 Львів Lviv |
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| Publisher |
Видавництво Львівської політехніки
Lviv Polytechnic Publishing House |
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