Banks in poland – the quality of services
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Title |
Banks in poland – the quality of services
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Creator |
Rudzewicz, A.
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Subject |
banking services
quality of services banks’ reliability determinants of quality of banking services level of satisfaction with banking services |
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Description |
The quality of services is an essential factor in customer service and one of the best ways to distinguish a bank from its competitors. The banking sector in Poland is undergoing development and becoming increasingly competitive by prioritizing the question of quality and correct relations with customers, which is confirmed by research carried out by a variety of institutions. It does not mean, however, that all banks enjoy similar trust from its customers. In general, the Polish banking sector compares really well with other banks in Europe. |
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Date |
2016-11-16T08:47:36Z
2016-11-16T08:47:36Z 2015 |
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Type |
Article
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Identifier |
Banks in poland – the quality of services / A. Rudzewicz // Socio-economic research bulletin : collection of scientific works; Odessa national economic university. – Odessa, 2015.– № 59 (4). – pp. 134-138.– ISSN 2313-4569.
http://dspace.oneu.edu.ua/jspui/handle/123456789/5371 |
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Language |
en
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