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Banks in poland – the quality of services

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Title Banks in poland – the quality of services
 
Creator Rudzewicz, A.
 
Subject banking services
quality of services
banks’ reliability
determinants of quality of banking services
level of satisfaction with banking services
 
Description The quality of services is an essential factor in customer service and one of the best ways to
distinguish a bank from its competitors. The banking sector in Poland is undergoing development
and becoming increasingly competitive by prioritizing the question of quality and correct relations
with customers, which is confirmed by research carried out by a variety of institutions. It does not
mean, however, that all banks enjoy similar trust from its customers. In general, the Polish banking
sector compares really well with other banks in Europe.
 
Date 2016-11-16T08:47:36Z
2016-11-16T08:47:36Z
2015
 
Type Article
 
Identifier Banks in poland – the quality of services / A. Rudzewicz // Socio-economic research bulletin : collection of scientific works; Odessa national economic university. – Odessa, 2015.– № 59 (4). – pp. 134-138.– ISSN 2313-4569.
http://dspace.oneu.edu.ua/jspui/handle/123456789/5371
 
Language en